Job Description


Category : IT Director

Location/City : MA - Longmeadow


Currently seeking an Information Technology and Security Program Director for a full time, permanent opportunity in the Springfield, MA area. The ideal candidate will possess at least a Master's degree in an information technology field.

Responsibilities of the Program Director, Information Technology and Security

  • Works collaboratively with staff, faculty, and/or educational leadership on the main campus in the development, management, and assessment of discipline-specific degree programs.
  • Works with Sr. Associate Registrar at the college on course offerings for each session and term for each location.
  • Participates in the development, refinement, and enforcement of relevant academic policies and procedures for the college.
  • Manages and responds to all discipline specific accreditation requirements.
  • Researches academic offerings in respective disciplines offered by other organizations and keeps current on latest trends in field and related labor markets.
  • Develops online and on-ground programs and resources accordingly to benefit students in college, careers, and life.
  • Responsible for the effective recruitment, hiring, onboarding, supervision, mentoring and evaluation of adjunct faculty and lead faculty in college programs, staffing all course sections within each academic term.
  • Reviews faculty-student evaluations and other course metrics each semester.
  • Works with the Deputy Chief Learning Officer to conduct ongoing assessment of faculty.
  • Stays abreast of teaching/learning innovations and recommends changes for continuous improvement.
  • Manages and oversees the Virtual Learning Community of adjunct faculty in his/her discipline.
  • Participates in FIPSE and SOUL training as necessary to serve as a knowledgeable consultant and guide to faculty teaching under the study. Resource Generation and Management.
  • Provides visionary leadership for the development and revision of online, blended and on-campus courses for the programs housed within
  • Identifies and cultivates on-ground and online resources for teaching/learning, such as OER and accessible learning-related content to help students achieve learning outcomes.
  • Collaborates with academic technology staff, as necessary, to ensure that faculty have access to and facility with hardware/software necessary to teach effectively.
  • Serves as liaison with academic and professional organizations that promote the development of women entering and moving up in the respective field.
  • Scans the on-ground and online academic landscape to develop ideas for partnering with academic and other organizations in order to drive enrollment.
  • Maintains an active presence on the campus including attendance at major University and student events (e.g. Commencement, Academic Achievement Days, Assessment Day, a standing faculty committee, etc.).
  • Provides students with clear pathways to college success within the respective discipline(s) and ensures that students are adequately prepared for graduate school or entry into their professions.
  • Directly engages with students enrolled in a discipline(s) by hosting office hours, webinars, open houses, etc.
  • Provides opportunities for career counseling or networking.
  • Supervises the delivery of accurate and appropriate career and academic advising to students.
  • Troubleshoots student complaints, appeals, and disputes according to institutional policies and procedures.
  • Analyzes the need for academic support among students and makes recommendations, as appropriate.
  • Cooperates with staff and faculty on procedures and standards for operations within the college and University.
  • Participates in regular meetings for the ongoing development of respective programs online and on-ground.
  • Participates in regularly scheduled faculty and school meetings/events.
  • Completes any other assignments as requested by the Chief Administrative Officer, Deputy Chief Learning Officer, and the University.
  • Attends training as required.
  • Performs any other duties or tasks as assigned by the University.
  • Attend meetings and conferences as requested.

Requirements of the Program Director, Information Technology and Security

  • Minimum of a Master's degree in an information technology field
  • A doctorate or currently enrolled in a doctorate program is preferred
  • Must possess excellent organizational management and leadership skills, as well as broad understanding of the academic fields, labor markets, and competitive landscape for the respective discipline
  • Must also have the ability to develop new programs and demonstrated familiarity with online teaching pedagogy
  • Must have a record of successful administrative leadership, including oversight of adjunct faculty, and a demonstrable record of successfully recruiting and retaining adjunct faculty
  • Must have technical skills that facilitate administrative leadership
  • Ability to communicate clearly and effectively with faculty, students, staff, and administration and a commitment to principles of diversity and inclusion
  • Demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones; own.
  • Understanding and ability to engage in appropriate outcomes assessment practices for the appropriate programs and a willingness to collaborate with peers on meaning-making from assessment data to improve curricula
  • Energetic, positive, collaborative leadership style
  • Ability and/or willingness to use the University's resources, notably technology and data, to make decisions and promote effective teaching and learning
  • Strong desire to enable women to succeed
  • Ability to be passionate about the college's history, mission, and hallmark strengths
  • Ability to handle confidential information with discretion and in compliance with FERPA and HIPAA regulations
  • Ability to travel to other University locations
  • Demonstrated working knowledge of Microsoft Office suite of products including Excel and Word
  • Valid U.S. driver's license
  • Ability to follow University policies and procedures
  • Should be committed to a culture of diversity, respect, and inclusion
  • General knowledge of the University's mission, purpose, and goals and the role this position plays in achieving those goals

Application Instructions

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